/PRIVACY_POLICY
Last Updated: January 2026
1. INTRODUCTION
Corporate Merch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our service.
2. INFORMATION_WE_COLLECT
2.1 Personal Information
When you place an order or create an account, we collect:
- ▸Name and contact information (email, phone number)
- ▸Shipping and billing address
- ▸Order details and purchase history
- ▸Communication preferences
2.2 Payment Information
Payment information is processed securely through our payment processor, Razorpay. We do not store your complete credit card or debit card information on our servers. Razorpay complies with PCI-DSS requirements and uses industry-standard encryption.
2.3 Automatically Collected Information
When you visit our website, we automatically collect:
- ▸IP address and browser type
- ▸Device information and operating system
- ▸Pages visited and time spent on pages
- ▸Referring website and exit pages
- ▸Date and time of visit
3. HOW_WE_USE_YOUR_INFORMATION
We use the information we collect to:
- ▸Process and fulfill your orders
- ▸Send order confirmations, shipping updates, and delivery notifications
- ▸Communicate with you about your orders and respond to inquiries
- ▸Provide customer support
- ▸Improve our website and services
- ▸Detect and prevent fraud or unauthorized transactions
- ▸Send marketing communications (with your consent)
- ▸Comply with legal obligations
4. INFORMATION_SHARING
We may share your information with third parties in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in:
- ▸Payment processing (Razorpay)
- ▸Print-on-demand manufacturing and fulfillment (Printrove)
- ▸Shipping and delivery
- ▸Email and SMS notifications
- ▸Analytics and website hosting
These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. DATA_SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- ▸SSL/TLS encryption for data transmission
- ▸Secure database storage with encryption at rest
- ▸Regular security audits and updates
- ▸Access controls and authentication
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. DATA_RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes. You may request deletion of your account and personal data by contacting us.
7. YOUR_RIGHTS
You have the following rights regarding your personal information:
- ▸Access: Request a copy of the personal information we hold about you
- ▸Correction: Request correction of inaccurate or incomplete information
- ▸Deletion: Request deletion of your personal information
- ▸Opt-out: Unsubscribe from marketing communications
- ▸Data Portability: Request a copy of your data in a structured format
To exercise these rights, please contact us at privacy@corporatemerch.com
8. COOKIES_AND_TRACKING
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- ▸Remember your preferences and settings
- ▸Keep you logged in
- ▸Analyze website traffic and user behavior
- ▸Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
9. THIRD_PARTY_LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. CHILDREN'S_PRIVACY
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
11. CHANGES_TO_THIS_POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
12. CONTACT_US
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@corporatemerch.com
Data Protection Officer: dpo@corporatemerch.com
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